Novotel Balikpapan | Hotel in Balikpapan

| 7.8 (97 Reviews) |  1 Bathroom
Balikpapan Hotel | Novotel Balikpapan

Hotel in Balikpapan

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Novotel Balikpapan offers 198 air-conditioned accommodations with safes and slippers. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Hair dryer
  • Eco-friendly toiletries
  • Deep soaking bathtub
  • Towels
Bedroom
  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • LED light bulbs
  • Energy-saving switches
  • Slippers
  • Safe
  • Desk chair
  • Recycling
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Phone
  • Desk
Breakfast
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 181500 for adults and IDR 90750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
Activities
  • Beach access
  • Outlet shopping
  • Health/beauty spa
  • Full-service spa
  • Outdoor pool
  • Arcade/game room
  • Fitness center
  • Children's pool
Entertainment
  • Cable channels
  • TV
General
  • Business center
  • Meeting rooms - 9
  • Conference space (10333 square feet)
  • Computer station
  • Water dispenser
  • Grocery/convenience store
  • Lockers available
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • Banquet hall
  • Ballroom
  • Indonesian
  • English
  • Humane treatment of captive wild animals
  • Designated smoking areas (fines apply)
  • Comprehensive food waste policy
  • No plastic water bottles
  • Couples dining
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Vegan dining options
  • Local culture & ecosystem education
  • No plastic soda bottles
  • Reusable cups only
  • TV in lobby
  • Reusable tableware only
  • No plastic drinking straws
  • No plastic coffee stirrers
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Romance packages available
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
Guest Services
  • Grocery/convenience store
  • Children's pool
  • Fence around the pool
  • Snack bar/deli
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Arcade/game room
  • Laundry facilities
  • Free cribs/infant beds
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Change of towels (on request)
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Dry cleaning service
  • Wedding services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Outdoor furniture
  • Vegetable garden
  • Garden
  • BBQ grill(s)
Spa
  • Massage/treatment rooms
  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Body treatments
  • Manicures and pedicures
  • Body scrubs
  • Facials
  • Body wraps
  • Massages
  • Reflexology

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 19
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 375000 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately idr 181500 for adults and idr 90750 for children airport shuttle fee: idr 180000 per vehicle (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 375000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Emma
Jan 7, 2026 10:32:01 PM
Review Score:   10
Summary: The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026
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Room Arrangement

Room Info Facilities
Superior Twin Room, 2 Twin Beds
Room Size: 344 square feet m2
2 Twin Beds
Superior Twin Room, 2 Twin Beds

General

Square meters - 32, Mini-fridge, Iron/ironing board (on request), Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2
Executive Room, 1 Double Bed (Connect to 1 Superior Twin)
Room Size: 1378 square feet m2
1 Double Bed
Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

General

Kitchen, Square feet - 1378, Ping - 39, Square meters - 128, Dishwasher, Iron/ironing board, Location - top floor, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed
Room Size: 603 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Kitchen, Square feet - 603, Ping - 17, Dishwasher, Iron/ironing board, Refrigerator, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 1033 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Dining table, Dishwasher, Location - top floor, Extra bed count 1, Square meters - 96, Square feet - 1033, Kitchen, Ping - 29, Iron/ironing board, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Mini-fridge, Iron/ironing board (on request), Square meters - 40, Number of bedrooms - 1, Ping - 12.11, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Business Suite, 1 King Bed
Room Size: 861 square feet m2
1 King Bed
Business Suite, 1 King Bed

General

Dining table, Square meters - 80, Dishwasher, Iron/ironing board, Ping - 24, Square feet - 861, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 32, Mini-fridge, Iron/ironing board (on request), Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10
Superior Suite, 1 Queen Bed with Sofa bed
Room Size: 1378 square feet m2
2 Queen Bed and Double Sofa Bed
Superior Suite, 1 Queen Bed with Sofa bed

General

Dining table, Dishwasher, Location - top floor, Extra bed count 1, Kitchen, Square feet - 1378, Ping - 39, Square meters - 128, Iron/ironing board, Refrigerator, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 King Bed
Room Size: 689 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 689, Ping - 19, Square meters - 64, Kitchen, Dishwasher, Iron/ironing board, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view

FAQ's

Is this Novotel Balikpapan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Balikpapan have a swimming pool?

Yes, this Novotel Balikpapan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Balikpapan?

Best-rates for the Novotel Balikpapan starts from $42 per night with includes Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Spa, Parking, Pool, Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities, Breakfast, Air Conditioner, Sports/Activities, Internet, Laundry, TV, Wheelchair Accessible, Kitchen, Designated Smoking Area, Accessibility, Bedding/Linens, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Balikpapan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Balikpapan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Balikpapan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Balikpapan?

Based on the information reported by the owner or manager, the Novotel Balikpapan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Balikpapan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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