The Secret Cenote Hotel | Hotel in Jacksonville

| 9.9 (14 Reviews) |  6 Bathrooms  12 Guests
Jacksonville Hotel | The Secret Cenote Hotel

Hotel in Jacksonville

The Secret Cenote Hotel is a 5-star property located in Jacksonville. The hotel provides both free WiFi and free private parking. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. The Secret Cenote Hotel has some units with city views, and every room includes a coffee machine. All rooms will provide guests with a fridge. Guests at the accommodation will be able to enjoy activities in and around Jacksonville, like cycling. Tyler Pounds Regional Airport is 35 miles away.

The Secret Cenote Hotel is located in Jacksonville.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Fireplace/Heating, Bar, and several others. This is a 5 star rated property and has over 14 reviews with the average score of 9.9 . Coming to Jacksonville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this place in Jacksonville. These details are authentic, as they are provided by our partner, booking.com.

This The Secret Cenote Hotel in Jacksonville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Secret Cenote Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Parking
  • Private Parking
  • Free parking
  • Parking
  • Parking on site
Activities
  • Live music/Performance
  • Happy hour
  • Bar crawls
  • Fishing
  • Cycling
Entertainment
  • Board games/Puzzles
General
  • Adults only
  • Hypoallergenic room available
  • Smoke-free property
  • Air conditioning
  • Elevator
  • Soundproof rooms
  • Non-smoking rooms
  • Heating
Guest Services
  • Private check-in/out
  • Grocery deliveries
  • Express check-in/out
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Cashless payment available
  • Delivered food covered securely

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
10
Location:
10
Staff:
10
Facilities:
10
Comfort:
10
Cleanliness:
10
Sandra
Jan 23, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite
Room Type: Suite
Room Size: 55 m2
1 Queen bed(s) Bed
Executive Suite

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Towels/Sheets (extra fee), Bathtub or shower, Toilet paper, Toilet, Conditioner, Shampoo, Free toiletries, Hairdryer, Towels, Guest bathroom, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Pay-per-view channels, Cable channels

General

Private entrance, Carbon monoxide detector, Carbon monoxide sources, Electric blankets, Smoke Alarm, Iron, Air conditioning, Tile/Marble floor, Trash cans, Fire extinguisher, Fan, Key access, Soundproof, Hypoallergenic, Heating

Kitchen

Refrigerator, Microwave, Toaster, Washing machine, Kitchen, Dryer, Dining table, Kitchenware, Oven, Coffee machine, Stovetop, Dishwasher, Cleaning products, Wine glasses

Living Area

Sofa, Sitting area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

View

View, City view, Quiet street view

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Feather pillow, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Suite
Room Type: Suite
Room Size: 56 m2
1 Queen bed(s) Bed
Deluxe Queen Suite

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Towels/Sheets (extra fee), Bathtub or shower, Toilet paper, Toilet, Conditioner, Shampoo, Free toiletries, Hairdryer, Towels, Guest bathroom, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Pay-per-view channels, Cable channels

General

Private entrance, Carbon monoxide detector, Carbon monoxide sources, Electric blankets, Smoke Alarm, Iron, Air conditioning, Tile/Marble floor, Trash cans, Fire extinguisher, Fan, Key access, Soundproof, Hypoallergenic, Heating

Kitchen

Refrigerator, Microwave, Toaster, Washing machine, Kitchen, Dryer, Dining table, Kitchenware, Oven, Coffee machine, Stovetop, Dishwasher, Cleaning products, Wine glasses

Living Area

Sofa, Sitting area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

View

View, City view, Quiet street view

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Feather pillow, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Studio
Room Type: Suite
Room Size: 93 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Deluxe King Studio

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Towels/Sheets (extra fee), Bathtub or shower, Shared bathroom, Toilet paper, Toilet, Conditioner, Bathtub, Shampoo, Additional bathroom, Shared toilet, Free toiletries, Hairdryer, Towels, Guest bathroom, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Pay-per-view channels, Cable channels

General

Private entrance, Carbon monoxide detector, Carbon monoxide sources, Electric blankets, Smoke Alarm, Iron, Air conditioning, Tile/Marble floor, Trash cans, Fire extinguisher, Fan, Key access, Soundproof, Hypoallergenic, Interconnecting room(s) available, Heating

Kitchen

Refrigerator, Microwave, Toaster, Washing machine, Kitchen, Dryer, Dining table, Kitchenware, Oven, Coffee machine, Stovetop, Dishwasher, Cleaning products, Wine glasses

Living Area

Sofa, Sitting area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

View

View, City view, Quiet street view

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Feather pillow, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Suite
Room Type: Suite
Room Size: 93 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
Family Suite

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Towels/Sheets (extra fee), Bathtub or shower, Shared bathroom, Toilet paper, Toilet, Conditioner, Bathtub, Shampoo, Additional bathroom, Shared toilet, Free toiletries, Hairdryer, Towels, Guest bathroom, Body soap, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Pay-per-view channels, Cable channels

General

Private entrance, Carbon monoxide detector, Carbon monoxide sources, Electric blankets, Smoke Alarm, Iron, Air conditioning, Tile/Marble floor, Trash cans, Fire extinguisher, Fan, Key access, Soundproof, Hypoallergenic, Interconnecting room(s) available, Heating

Kitchen

Refrigerator, Microwave, Toaster, Washing machine, Kitchen, Dryer, Dining table, Kitchenware, Oven, Coffee machine, Stovetop, Dishwasher, Cleaning products, Wine glasses

Living Area

Sofa, Sitting area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

View

View, City view, Quiet street view

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Feather pillow, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this The Secret Cenote Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Secret Cenote Hotel?

Check-in time for The Secret Cenote Hotel starts counting from 12:00 AM and check-out is until 12:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Secret Cenote Hotel have a swimming pool?

No, this The Secret Cenote Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Secret Cenote Hotel?

Best-rates for the The Secret Cenote Hotel starts from $181 per night with includes Breakfast, Parking, Accessibility, Security/Safety, Child Friendly, Internet, Air Conditioner, Sports/Activities, Fireplace/Heating, Bar, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Secret Cenote Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Secret Cenote Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Secret Cenote Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Secret Cenote Hotel?

Based on the information reported by the owner or manager, the The Secret Cenote Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Secret Cenote Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD181
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